Bancorpsouth - Bancorp South Teller LaCourtney Monea Jackson is highly unprofessional & can't count
LaCourtney Monea Jackson is rude, unprofessional & can't count monies to save a life. I specifically asked for correct change & which billfolds I'd like & she shorted me a $100.
I understand repetitive counting can be blurred at times especially when one is in a hurry. She didn't greet us friendly & she didn't even seem to know how to use the computer system. We waited for a very long time while she tried to figure out what she was doing. She seemed to space out & we were worried if she was under the influence at one point or just incredibly "slow".
Is there a rule about NOT taking personal calls when one is with a customer?
Our experience was not pleasant nor satisfactory with this company. More importantly the customer service barely received by LaCourtney Monea Jackson was disappointing.
Reason of review: Poor customer service.
Preferred solution: Terminate LaCourtney Monea Jackson.
Bancorpsouth Cons: Lacourtney monea jackson.
Location: 3501 Cypress St, West Monroe, LA 71291, USA
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Comments
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I'm sure whoever made this comment is only being problematic. Never have I shorted a client, taken personal phone calls behind teller line (which is also against policy), nor be RUDE to a customer.
If it was such a horrible experience, why wasn't this voiced to the head teller who was seated to the right of me OR to MANAGEMENT who's office is right in front of me and also seen as you walk out of the door?! I gladly own up to my wrongdoings but these statements are false.
Thanks! Have a fantastic day :)
I'm sure whoever made this comment is only being problematic. Never have I shorted a client, taken personal phone calls behind teller line (which is also against policy), nor be RUDE to a customer.
If it was such a horrible experience, why wasn't this voiced to the head teller who was seated to the right of me OR to MANAGEMENT who's office is right in front of me and also seen as you walk out of the door?! I gladly own up to my wrongdoings but these statements are false. Also, my name plate only states "Courtney Jackson", which is the name I am known by in my professional environment and to our clients...NOT my FULL name which includes my middle name, which you stated in your statement. How would a random 'customer' know this information?
This is obviously a person with a vendetta that is using slander.
Try again. Thanks!