Update by user Dec 18, 2014
Finally got some help and the issue was reversed. while I was given some false information from the start, It's been spelled out clearly.
My only regret is using Pissedcunsumor.com. Don't post here, you can't delete your reviews or your accounts.
Original review posted by user Dec 18, 2014
I keep getting charged for 5 dollar fees. I opened the account and was told that the way to avoid it each month was to
-have Direct diposit(My company doesn't offer it)
- Have at least 200$ in the account at all times(I don't even make enough money to do that)
- Use my card 5 times of 5 dollars each.
I did that this month, and I STILL got charged 5 dollars. What the F gives?! I'm closing my account tomorrow. Between this bank continuously depositing cash NEXT DAY instead of THAT day like they promise, losing money, and charging me for fees and then OVER-DRAFTING ME, I'm done with this bank. I advice anyone who is considering opening an account there, against it. Move on to your next choice.
My family is in Bankruptcy, I can't even afford food. I can't afford this ***. Charging a 5$ *** fee for not having any money.
Reason of review: Not as described.
Monetary Loss: $20.
Preferred solution: Put back the last 5 dollars you took that sent me into an over-draft and close my account. I followed the rules I was told, and haven't received any notice on any new rules!.
I liked: Convenient locations, Friendly tellers.
I didn't like: Slow service, Wrongful fees and overdrafts, Lost money twice, 0 understanding in hardships.